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VMware vSphere: Troubleshooting [V7]

This five-day, hands-on training course provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 7.x environment.

Overview

This five-day, hands-on training course provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 7.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.

Product Alignment
•  VMware ESXi 7
•  VMware vCenter Server 7

Prerequisites

This course requires completion of one of the following prerequisites:

  • VMware vSphere: Fast Track [V6.x] or [V7]
  • VMware vSphere: Install, Configure, Manage [V6.x] or [V7]
  • VMware vSphere: Optimize and Scale [V6.x] or [V7]
  • Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working with a command-line interface is highly recommended.

Who Should Attend?

  • System administrators
  • System integrators

Course Outline

  • Introductions and course logistics
  • Course objectives
  • Define the scope of troubleshooting
  • Use a structured approach to solve configuration and operational problems
  • Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
  • Use command-line tools (such as ESXCLI) to identify and troubleshoot vSphere problems
  • Identify important vSphere log files and interpret the log file contents
  • Describe the benefits and capabilities of VMware Skyline
  • Explain how VMware Skyline works
  • Identify uses for Skyline Advisor
  •  Analyze and resolve standard switch and distributed switch problems
  • Analyze virtual machine connectivity problems and fix them
  • Examine common management network connectivity problems and restore configurations
  • Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and configuration problems
  • Analyze and resolve common VM snapshot problems
  • Identify and resolve multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) event problems
  • Identify and recover from problems related to vSphere HA
  • Analyze and resolve VMware vSphere® vMotion® configuration and operational problems
  • Analyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems
  • Identify, analyze, and solve virtual machine snapshot problems
  • Troubleshoot virtual machine power-on problems
  • Identify possible causes and troubleshoot virtual machine connection state problems
  • Diagnose and recover from VMware Tools™ installation failures
  • Analyze and fix problems with vCenter Server services
  • Diagnose and troubleshoot vCenter Server database problems
  • Examine ESXi host and vCenter Server failure scenarios and resolve the problems

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