SkillsFuture Career Transition Programme (SCTP)
The SkillsFuture Career Transition Programme (SCTP) is a train-and-place programme to support mid-career individuals seeking a career switch. This program enables them to acquire industry-relevant skills and hence improve their employability and pivot to IT job roles.
Course Reference Number: TGS-2024044814
Duration: 3 weeks
The technical side of this course is based on CompTIA’s curriculum. The Computing Technology Industry Association (CompTIA) is a non-profit trade association, issuing professional certification for the information technology (IT) industry. CompTIA is a vendor neutral certification using independent source of information based on the latest development of technology.
Upon the completion of this programme, the learners would be able to perform any of the following job roles:
Duration: 3 weeks
Course Synopsis
This course is designed to help trainees with no or little background in ICT start their career in the IT industry using the latest technology and trend in networking and IT Service Management. On top of that, trainees would be well equipped with problem solving and decision making skills to prepare them to face their daily tasks as Network Administrator.The technical side of this course is based on CompTIA’s curriculum. The Computing Technology Industry Association (CompTIA) is a non-profit trade association, issuing professional certification for the information technology (IT) industry. CompTIA is a vendor neutral certification using independent source of information based on the latest development of technology.
Upon the completion of this programme, the learners would be able to perform any of the following job roles:
- Help Desk Technician (The average salary is $3,043 per month in Singapore, based on 11 salaries reported as of 16 July 2023 from sg.indeed.com).
- Network Administrator (The average salary is $5,417 per month in Singapore, based on 175 salaries reported as of 5 August 2023 from sg.indeed.com).
Learning Objectives
After completing this course, the learners will be able to:- Evaluate the effectiveness of the selected solution to the problem.
- Review the impact of the decisions made and provide the recommended improvement measures.
- Apply IT Service Management based on the organisation’s guidelines.
- Install, configure, and troubleshoot PC system unit components and peripheral devices.
- Manage, configure, and troubleshoot network infrastructure.
Target Learner
Target learner profile for this course as follow:- Singapore Citizen or Singapore Permanent Resident.
- Minimum 21 years old.
Entry Requirements
The entry requirements for this course as follow:- Age: Minimum 21 years old.
- Academic: Minimum Grade 5 in any 3 subjects of GCE N Levels or equivalent.
- Language: Workplace Literacy and Numeracy Level 4 (WPLN: Speaking, Writing, Listening, Reading, and Numeracy at ESS level 4 or equivalent to Lower Secondary Level for English and Mathematics).
Course Outline
| S/No | Course Title | Adult Educators | Learning Method | Training Duration (hrs) | e-learning Duration (hrs) | Assessment Duration (hrs) | Total Duration | Assessment Mode |
|---|---|---|---|---|---|---|---|---|
| Effective Problem Solving for Operations Level (Classroom and
Asynchronous E-learning)
Course Reference Number: TGS-2024046128 |
1. Anthonius Triono Pranoto
2. Shairy Salleh 3. Kasmani Dollah 4. William Loh Chwee Heng 5. Macbeth Douglas Newman |
1. Learning Assessment Journal
2. Written Assessment |
||||||
| Effective Decision Making for Operations Level (Classroom and
Asynchronous E-learning)
Course Reference Number: TGS-2024046125 |
1. Learning Assessment Journal
2. Written Assessment |
|||||||
| ITIL® Foundation Certificate in Service Management (SF)
Course Reference Number: TGS-2023035644 |
1. Ronald Kevin Shiflet
2. Ramanujaraja Sekar 3. Anthonius Triono Pranoto |
1. Written Assessment
2. Oral Interview |
||||||
| CompTIA A+
Course Reference Number: TGS-2024046127 |
1. Zakaria Mohd
2. Jayrus Almiranez Pasamba 3. Macbeth Newman |
1. Practical Performance
2. Written Assessment |
||||||
| CompTIA Network+
Course Reference Number: TGS-2024046126 |
1. Practical Performance
2. Written Assessment |
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Course Schedule
Full Time
Registration Period: 7 June - 2 August 2024| S/No | Module Title | Class Days | Class Dates | Class Times | Trainer & Assessor* | Room* |
|---|---|---|---|---|---|---|
| Effective Problem Solving for Operations Level (Classroom and Asynchronous E-learning) | ||||||
| Effective Decision Making for Operations Level (Classroom and Asynchronous E-learning) | ||||||
| ITIL® Foundation Certificate in Service Management (SF) | ||||||
| CompTIA A+ | ||||||
| CompTIA Network+ |
Part Time
Registration Period: 18 June - 13 September 2024| S/No | Module Title | Class Days | Class Dates | Class Times | Trainer & Assessor* | Room* |
|---|---|---|---|---|---|---|
| Effective Problem Solving for Operations Level (Classroom and Asynchronous E-learning) | ||||||
| Effective Decision Making for Operations Level (Classroom and Asynchronous E-learning) | ||||||
| ITIL® Foundation Certificate in Service Management (SF) | ||||||
| CompTIA A+ | Saturday |
12, 19, 26 Oct 2024 |
9am - 6pm |
|||
| CompTIA Network+ | Saturday |
2, 9, 16 Nov 2024 |
9am - 6pm |
*The room and trainer are subject to change depending on the situation.
Important Notes
All Trainees must take note of the following:- Must attend at least 75% of the course before being eligible to take the assessments.
- Dynamic QR Code Attendance Taking:
a. Scan the QR Code that will be displayed by the Trainer on each session. Use your SingPass App to scan and submit your attendance. If you fail to do so, you will be deemed absent from that session.
b. The QR Code is only accessible on:
• Morning Session: between 9.00 am to 1.00 pm.
• Afternoon Session: between 2.00 pm to 6.00 pm.
c. Please take the attendance one at a time as the system can only register you one by one. - Sign daily on the Attendance Sheet as a backup if any technical glitch happens.
- Submit Course Evaluation by the end of each module to help us improve the course and your future learning experience with us.
- Attended at least 75% of the course.
- Declared as competent in all modules during the assessments.
Course Fee
| Remarks | Before GST | After GST* |
|---|---|---|
| Full Course Fee | ||
| Singapore Citizens and Singapore Permanent Residents aged 21 years and above (70% funding) | ||
| Singapore Citizens aged 40 years and above (after 90% funding) | ||
| Singapore Citizens eligible for Additional Funding Support (after 95% funding) |
Additional Funding Support (AFS)
Available Eligible Singapore Citizens that meet at least one of the following eligibility criteria can enjoy subsidies up to 95% of the course fee:
1. Long-term unemployed individuals (unemployed for six months or more)
2. Individuals in need of financial assistance – ComCare Short-to-Medium Term Assistance (SMTA) recipients or workfare Income Supplement (WIS) recipients
3. Persons with Disabilities
Classroom's Details
All of our classrooms equipped with projector, white board, computer for the trainer, and computers for the learners to be able to practice the labs simulation individually throughout the lesson. Currently, we have 8 classrooms to cater for in-person training classes with the consideration of all computers are working perfectly, the following seating capacity and area:
| S/No | Room Number | Area Size | Capacity |
|---|---|---|---|
Adult Educators Profile
Anthonius Triono Pranoto
Professional Profile Summary
Anthonius has been dedicating himself to Singapore’s training industry since 2008. His expertise in the training industry includes facilitating training courses, instructional design, courseware development, managing training events & trainers, managing training centers, customer service, career consultant, marketing & sales, and quality management system of training deliveries. These experiences mold his training delivery and courseware development skills. His tactfulness combined with a pleasant disposition and observant behavior has made him well-liked by his learners, colleagues, and trainers alike. This has made him be a very engaging trainer whilst at the same time enabling him to pay attention to the details that happen around him.Education Level
- Bachelor Degree in Industrial Engineering – Parahyangan Catholic University
- WSQ Diploma in Adult and Continuing Education (DACE) – Institute for Adult Learning (IAL)
- WSQ Advanced Certificate in Training and Assessment (ACTA) – Institute for Adult Learning (IAL)
Module Teach
- Effective Problem Solving for Operations Level
- Effective Decision Making for Operations Level
- Effective Problem Solving for Supervisory Level
- Effective Decision Making for Supervisory Level
- ITIL® Foundation Certificate in Service Management (SF)
Full-Time/Part-Time
Full-time and Part-time
Shairy Salleh
Professional Profile Summary
Shairy has been conducting Microsoft Office Applications (Word, Excel, PowerPoint, OneNote, Office 365), and Adobe Photoshop, Adobe Dreamweaver, and Adobe Flash since 2006. As one of the highly requested trainers by the learners, e has been facilitating his classes not just in Singapore, but also in Vietnam, China, Indonesia, and Hong Kong. Shairy is not only passionate in conducting his training and helping others gain a massive knowledge, he also makes the learning more interactive, practical and fun, especially in PowerPoint and the design courses that he conducted.Education Level
- Diploma in Computer Studies – Informatics Computer School Singapore
- Diploma in Communication Design – Lasalle-SIA College of the Arts Singapore
- WSQ Advanced Certificate in Training and Assessment (ACTA) – Singapore Training & Development Association (STADA)
Module Teach
- Effective Problem Solving for Operations Level
- Effective Decision Making for Operations Level
- Effective Problem Solving for Supervisory Level
- Effective Decision Making for Supervisory Level
Full-Time/Part-Time
Full-time and Part-time
Zakaria Mohd
Professional Profile Summary
Zakaria has vast and in-depth working experience in IT infrastructure, especially in Windows Server, Exchange Server, Microsoft Azure, and many more. His industry experienced includes planning, implementation management, operations systems, and service delivery to the customers. His biggest achievement as adult educator is one of the favorite trainers in Mentored Learning. Mentored Learning is a blended learning approach where the learners will be learning IT technical knowledge in their own pace individually with some guidance in the classroom if the learners need some clarifications from the trainer.Education Level
- Bachelor of Science in Computing with Management – University of Bradford
- Diploma in Manufacturing Engineering – Nanyang Polytechnic
- WSQ Advanced Certificate in Training and Assessment (ACTA) – Singapore Training & Development Association (STADA)
Module Teach
- CompTIA A+
- CompTIA Network+
- Cisco Certified Network Associate [CCNA] (SF)
- Certified Network Defender
- Certified Ethical Hacker (CEH) (SF)
Full-Time/Part-Time
Full-time and Part-time
Kasmani Dollah
Professional Profile Summary
Kasmani Dollah has been conducting series of workshops, and public & corporate trainings in Singapore, Malaysia, Indonesia, and Brunei since 1997. He has been facilitating the following courses: ESS (Employability Skills Series) – WPS (Workplace Skills Series: Personal Effectiveness, Problems Solving & Decision Making, Initiative & Enterprise, Communication & Relationship Management, Learning & Personal Development, and many more), Certified Service Professional, Digital Marketing, Facebook Marketing, entrepreneurship, Marriage Preparatory Course (MPC), and many more.Education Level
- Diploma in Computer Studies – University of Cambridge
- WSQ Diploma in Adult and Continuing Education (DACE) – Institute for Adult Learning (IAL)
- WSQ Advanced Certificate in Training and Assessment (ACTA) – Center for Competency-Based Learning and Development Pte.Ltd.
Module Teach
- Effective Problem Solving for Operations Level
- Effective Decision Making for Operations Level
- Effective Problem Solving for Supervisory Level
- Effective Decision Making for Supervisory Level
Full-Time/Part-Time
Full-time and Part-time
William Loh Chwee Heng
Professional Profile Summary
William Loh was a senior management with more than 35 years of experience in multinational corporations, during his working career who responsible in managing IT infrastructure in Asia Pacific region and global data communication. Some of his distinct achievements are successfully implemented ERP (Enterprise Resource Planning), MRP (Material Requirements Planning), SAP (Systems Applications and Products in Data Processing), and QAD Systems.As an all-rounder with an excellent academic record and global exposure in business management, he gives real-life working experienced to his classes to help his learners to understand further in how to implement the new skills and knowledge acquired throughout the course in the workplace.
He has been conducting many WSQ training courses in such as: Personal Effectiveness, Problem Solving & Decision Making, Initiative & Enterprise, Communication & Relationship Management, Learning & Personal Development, Adapt to Change, Generic Manufacturing Skills, ICDL (International Computer Driving License) for Microsoft Office applications, Workplace Literacy, and Business Communication.
Education Level
- Bachelor of Science in Information Technology with Honours – National University of Ireland
- Diploma in Business Administration – Asia Pacific Business School
- WSQ Advanced Certificate in Training and Assessment (ACTA) – Singapore National Employers Federation
Module Teach
- Effective Problem Solving for Operations Level
- Effective Decision Making for Operations Level
- Effective Problem Solving for Supervisory Level
- Effective Decision Making for Supervisory Level
Full-Time/Part-Time
Full-time and Part-time
Macbeth Douglas Newman
Professional Profile Summary
Macbeth Newman is an enthusiastic trainer who is very adaptable with his audience. His trainees like him because he has vast experienced in a fast-paced environment, he would be able to inject his past experiences into his training classes. His expertise is in Networking, Windows Server, and Microsoft Applications.Education Level
- Bachelor of Arts in Business Administration – Ottawa University
- WSQ Advanced Certificate in Training and Assessment (ACTA) – Singapore Training & Development Association (STADA)
Module Teach
- Effective Problem Solving for Operations Level
- Effective Decision Making for Operations Level
- Effective Problem Solving for Supervisory Level
- Effective Decision Making for Supervisory Level
- CompTIA A+
- CompTIA Network+
Full-Time/Part-Time
Full-time and Part-time
Ng Gim Shyan
Professional Profile Summary
Gim has an in-depth expertise in data communications & networking, operating systems, database management systems, network architecture & protocols, etc. Her trainees like her training methods that makes difficult concepts become easier to digest. She pays attention to her surrounding that made her able to over her assistance for her trainees who are facing difficulties during the labs simulations.Education Level
- Bachelor of Science in Business Administration – University of Arizona
- WSQ Advanced Certificate in Training and Assessment (ACTA) – Institute for Adult Learning (IAL)
Module Teach
- Cisco Certified Network Associate [CCNA](SF)
Full-Time/Part-Time
Full-time and Part-time
Ramanujaraja Sekar
Professional Profile Summary
Raman is a passionate adult educator who has rich working experiences in project management, IT service management, and business analysis.Some of his distinct achievements in his professional career are accomplished to managed 3 accomplished projects for Khoo Teck Puat Hospital with total budget of $25M between 2009 – 2012, SAP IM and Warehouse management system with ASRS for the SIA Supply Center, and automated warehouse management system for sales cart & bulk store, and Aircraft wheels & accessories.
His passion in project management led him to write books for Project Management exam preparation books. He is an author for Raman’s PMP (Project Management Professional) Exam Prep guide, and Raman’s CAPM (Certified Associate in Project Management) Exam Prep Guide.
Education Level
- Master’s Degree in Engineering (Applied Science) – Madras University, India
- Bachelor’s Degree in Engineering (Electronics and Communication) – Madras University, India
- WSQ Advanced Certificate in Training and Assessment (ACTA) – Singapore Training & Development Association (STADA)
Module Teach
- ITIL® Foundation Certificate in Service Management (SF)
Full-Time/Part-Time
Full-time and Part-time
Ronald Kevin Shiflet
Professional Profile Summary
Ronald has been teaching in various universities since 2007 for the following universities: Singapore Institute of Management (University of Wollongong, University of Manchester), Management Development Institute of Singapore (Edith Cowan University, Northumbria University, Bradford University School of Management, Grenoble Graduate Business School), Kaplan Singapore (Birmingham City University, Murdoch University, University of Porthsmouth), and Aventis School of Management (University of West London – MSc). He has been teaching cybersecurity, project management, entrepreneurship, marketing analytics, digital marketing, digital communication, and many more.Education Level
- Master of Science Degree in Telecommunications – DePaul University, Chicago, USA
- Bachelor of Science Degree in Computer Information System – DeVry University, Chicago, USA
- WSQ Advanced Certificate in Training and Assessment (ACTA) – Institute for Adult Learning (IAL)
Module Teach
- ITIL® Foundation Certificate in Service Management (SF)
- Certified Network Defender
- Certified Ethical Hacker (CEH) (SF)
Full-Time/Part-Time
Full-time and Part-time
