The SkillsFuture Career Transition Programme (SCTP) is a train-and-place programme to support mid-career individuals seeking a career switch. This programme enables them to acquire industry-relevant skills and hence improve their employability and pivot to IT job roles.
Course Synopsis
This course is designed to help trainees with no or little background in ICT to start their career in the IT industry using the latest technology and trend in networking and IT Service Management. On top of that, trainees would be well equipped with problem solving and decision making skills to prepare them to face their daily tasks as Network Administrator.
The technical side of this course is based on CompTIA’s curriculum. The Computing Technology Industry Association (CompTIA) is a non-profit trade association, issuing professional certification for the information technology (IT) industry. CompTIA is a vendor neutral certification using independent source of information based on the latest development of technology.
Upon the completion of this programme, the learners would be able to perform any of the following job roles:
- Help Desk Technician (The average salary is $3,043 per month in Singapore, based on 11 salaries reported as of 16 July 2023 from sg.indeed.com).
- Network Administrator (The average salary is $5,417 per month in Singapore, based on 175 salaries reported as of 5 August 2023 from sg.indeed.com).
Learning Objectives
After completing this course, the learners will be able to:
- Evaluate the effectiveness of the selected solution to the problem.
- Review the impact of the decisions made and provide the recommended improvement measures.
- Apply IT Service Management based on the organisation’s guidelines.
- Install, configure, and troubleshoot PC system unit components and peripheral devices.
- Manage, configure, and troubleshoot network infrastructure.
Course Outline
| S/No | Course Title | Adult Educators | Learning Method | Training Duration (hrs) | e-learning Duration (hrs) | Assessment Duration (hrs) | Total Duration | Assessment Mode |
|---|---|---|---|---|---|---|---|---|
| Effective Problem Solving for Operations Level (Classroom and Asynchronous E-learning) Course Reference Number: TGS-2024046128 |
1. Anthonius Triono Pranoto 2. Shairy Salleh 3. Kasmani Dollah 4. William Loh Chwee Heng 5. Macbeth Douglas Newman |
e-learning |
1. Learning Assessment Journal 2. Written Assessment |
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| Effective Decision Making for Operations Level (Classroom and Asynchronous E-learning) Course Reference Number: TGS-2024046125 |
e-learning |
1. Learning Assessment Journal 2. Written Assessment |
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| ITIL® Foundation Certificate in Service Management (SF) Course Reference Number: TGS-2023035644 |
1. Ronald Kevin Shiflet 2. Ramanujaraja Sekar 3. Anthonius Triono Pranoto |
1. Written Assessment 2. Oral Interview |
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| CompTIA A+ Course Reference Number: TGS-2024046127 |
1. Zakaria Mohd 2. Jayrus Almiranez Pasamba 3. Macbeth Newman |
1. Practical Performance 2. Written Assessment |
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| CompTIA Network+ Course Reference Number: TGS-2024046126 |
1. Practical Performance 2. Written Assessment |
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Course Schedule
(SCTP) Higher Certificate in Network Administration (Classroom and Asynchronous E-learning) – Full Time (HCF-04)
| S/No | Course Title | Days | Dates | Time | Instructor |
|---|---|---|---|---|---|
| 1 | Effective Problem Solving for Operations Level (Classroom and Asynchronous E-learning) | Tuesday | 4 Mar 2025 | 9.00 am – 5.30 pm | Kasmani Dollah |
| 2 | Effective Decision Making for Operations Level (Classroom and Asynchronous E-learning) | Wednesday | 5 Mar 2025 | 9.00 am – 5.30 pm | Kasmani Dollah |
| 3 | ITIL® Foundation Certificate in Service Management (SF) | Monday – Wednesday | 10 – 12 Mar 2025 | 9.00 am – 6.00 pm | Ramanujaraja Sekar |
| 4 | CompTIA A+ | Monday – Friday | 24 – 28 Mar 2025 | 9.00 am – 6.00 pm | Jayrus Pasamba |
| 5 | CompTIA Network+ | Monday – Friday | 21 – 25 Apr 2025 | 9.00 am – 6.00 pm | Jayrus Pasamba |
(SCTP) Higher Certificate in Network Administration (Classroom and Asynchronous E-learning) – Part Time (HCP-03)
| S/No | Course Title | Days | Dates | Time | Instructor |
|---|---|---|---|---|---|
| 1 | Effective Problem Solving for Operations Level (Classroom and Asynchronous E-learning) | Tuesday & Thursday | 4 & 6 Mar 2025 | 7.00 pm – 10.30 pm | Kasmani Dollah |
| 2 | Effective Decision Making for Operations Level (Classroom and Asynchronous E-learning) | Saturday | 22 Mar 2025 | 9.00 am – 5.30 pm | Kasmani Dollah |
| 3 | ITIL® Foundation Certificate in Service Management (SF) | Tuesday & Thursday Saturday |
25, 27 Mar 2025 29 Mar | 5 Apr 2025 |
7.00 pm – 10.30 pm 9.00 am – 6.00 pm |
Ramanujaraja Sekar |
| 4 | CompTIA A+ | Tuesday & Thursday Saturday |
8, 10, 17, 22, 24 Apr 2025 12, 19, 26 Apr 2025 |
7.00 pm – 10.30 pm 9.00 am – 6.00 pm |
Jayrus Pasamba |
| 5 | CompTIA Network+ | Tuesday & Thursday Saturday |
6, 8, 13, 15, 20 May 2025 10, 17, 24 May 2025 |
7.00 pm – 10.30 pm 9.00 am – 6.00 pm |
Jayrus Pasamba |
Course Fee
| Remarks | Course Fee (Include 9% GST) |
|---|---|
| Full Course Fee | |
| Singapore Citizens and Singapore Permanent Residents aged 21 – 39 years old (after 70% funding) | |
| Singapore Citizens aged 40 years and above (after 90% funding) | |
| Singapore Citizens eligible for Additional Funding Support (after 95% funding) |
Additional Funding Support (AFS)
Available Eligible Singapore Citizens that meet at least one of the following eligibility criteria can enjoy subsidies up to 95% of the course fee:
1. Long-term unemployed individuals (unemployed for six months or more)
2. Individuals in need of financial assistance – ComCare Short-to-Medium Term Assistance (SMTA) recipients or workfare Income Supplement (WIS) recipients
3. Persons with Disabilities
