Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing businesses often outgrow their basic accounting software or legacy enterprise resource planning (ERP) systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Businesses are also challenged with the logistics of providing services that have more scalability, increased mobility, and availability in the cloud.
With Business Central, you can manage your financials, automate and secure your supply chain, sell smarter, improve customer service and project performance, and optimize your operations.
Course Outline
Lesson 1: Deploy and configure Microsoft Dynamics 365 Business Central
- Administer Dynamics 365 Business Central online
- Introduction – Get started with the Cloud Solution Provider program
- Extend a trial for a customer
- Access the administration center
- Manage sandbox and production environments
- Set up tenant notifications
- Inspect environment telemetry and troubleshoot issues
- Export databases
- Enable features
- Describe and analyze telemetry
- Monitoring and analyzing telemetry
- Analyze performance using the In-client performance profiler
- Work with the Performance Toolkit extension
- Configure a BCPT suite
- Use APIs for automation and administration
- Create new companies in Business Central
- Introduction – Create new companies with setup data
- Create new companies without data
- Create new companies with setup and demo data
- Set up a demo company with manufacturing data
- Create a new company by copying data from an existing company
- Set up company information
- Exercise – Create a company with demo data
- Migrate data to Business Central
- Introduction – Data migration concepts
- Use the data migration assisted setup
- Work with data templates
- Import data from Excel
- Migrate data using the Copy data from company function in the configuration worksheet
- Create journal opening balances
- Import business data from other finance systems
- Set up a company with configuration tools
- Set up and sync master data across companies
- Exercise – Create a new customer template
- Migrate on-premises data to Dynamics 365 Business Central
- Introduction
- End-to-end process of migrating data
- Run the Cloud Migration tool
- Address common questions and issues with migrations
- Describe cloud migration APIs
- Manage users and implement security in Dynamics 365 Business Central
- Introduction – Add users
- Create user groups
- Implement permissions and permission sets
- Configure user access times and logging
- Understand users, profiles, and role centers
- Perform user-specific setup
- Auditing changes
- Exercise – Add a new user
- Set up email in Dynamics 365 Business Central
- Introduction
- Set up email accounts
- Compose and send an email
- Send documents by email
- Document sending profiles
- Assign email scenarios
- Send a sales document by email
- Check your sent emails
- Check your email outbox
- Integrate Dynamics 365 Business Central with Outlook
- Introduction
- Set up email logging
- Set up Outlook integration
- Use the Contact insights Outlook add-in
- Creating invoices from your meeting appointments
- Do a quick document lookup
- Exercise – Set up and send email
- Integrate Dynamics 365 Business Central with Teams
- Introduction
- Manage, install, and use the Business Central App for Teams
- Extend Teams cards
- Create Business Central tabs for Teams
- Get relevant session and environment details for Teams integration
- Create workflows in Dynamics 365 Business Central
- Introduction
- Create a workflow manually
- Create a workflow from workflow templates
- Create a Power Automate flow
- Set up users
- Set up notifications
- Set up approval workflows by using Assisted Setup
- Use approval workflows in Dynamics 365 Business Central
- Introduction
- Request approval of a record
- Cancel a request for approval
- Approve or reject a request for approval
- Delegate a request for approval
- Manage overdue approval requests
Lesson 2: Use journals in Microsoft Dynamics 365 Business Central
- Set up general journal templates in Dynamics 365 Business Central
- Introduction – Set up general journal templates
- Set up general journal batches
- Use business documents with general journal templates
- Create and process journal entries in Dynamics 365 Business Central
- Introduction – Create journal entries
- Correct dimensions on posted entries
- Process journal entries
- Use standard journals
- Use deferrals in journals
- Correct journal entries
- Set up checking documents and journals while you work
- Exercise – Create and post a journal entry
- Post periodic journal entries in Dynamics 365 Business Central
- Introduction to recurring journals
- Allocate amounts
- Set up bank export and import formats
- Edit recurring journals in Excel
- Exercise – Create and post a recurring journal
- Use general ledger allocations in Business Central
- Introduction
- Set up allocation accounts
- Use allocation accounts in documents
- Use allocation accounts in journals
Lesson 3: Build reports for Microsoft Dynamics 365 Business Central
- Introduction to report components in Dynamics 365 Business Central
- Introduction
- Report descriptions
- Report properties and triggers
- Data items and columns
- Request page
- Work with report labels
- Report layouts
- Use the report design process in Dynamics 365 Business Central
- Introduction
- Report design process
- Use a snippet to create a report object
- Design the data model of a report in Dynamics 365 Business Central
- Introduction
- Create report data items and their properties
- Add columns to a report dataset
- Link, order, and indent data items
- Use a query to create a report dataset
- Add a layout to a report in Dynamics 365 Business Central
- Introduction
- Add an RDLC layout to a report
- Add a Word layout to a report
- Use the Word add-in for report layouts
- Add an Excel layout to a report
- Exercise – Create a basic report
- Complete the report request page in Dynamics 365 Business Central
- Introduction
- Design the request page
- Design the request options page
- Add reports to Tell Me and substitute a report in Dynamics 365 Business Central
- Introduction
- Add reports to Tell Me
- Substitute a report
- Use report triggers, functions, and processing-only reports in Dynamics 365 Business Central
- Introduction
- Report trigger implementation flow
- Use report functions
- Create a processing-only report
- Adding barcodes to a report
- Exercise – Create a processing-only report
- Implement multilingual reports in Dynamics 365 Business Central
- Introduction
- Create a report in the language of the user
- Create a report in the language of the recipient
- Define regional settings in reports
- Work with reports in Dynamics 365 Business Central
- Introduction
- Preview and run reports
- Set the layout used by a report
- Set up printers
- Analyze list data using data analysis mode in Business Central
- Introduction
- Prerequisites and getting started
- Work with data analysis mode
- Date hierarchies and pivot mode
- Share data analysis
- Extend reports in Dynamics 365 Business Central
- Introduction
- Anatomy of a report extension
- Examples of report extensions
Lesson 4: Develop using Power Apps and Power Automate for Dynamics 365 Business Central
- Introduction to Microsoft Power Platform and Business Central
- Introduction
- Explore data connectors
- Explore Business Central connectors
- Get started with Power Apps
- Get started with Power Automate
- Embed Microsoft Power Platform in Business Central
- Create a canvas app based on Business Central data
- Introduction
- Build an app using data
- Build an app from blank
- Make basic customizations in an app
- Save, publish, and share an app
- Embed an app
- Exercise – Create the customer financial details app in Power Apps
- Use Power Automate with Business Central
- Introduction
- Explore Business Central triggers in Power Automate
- Create a Power Automate flow from scratch
- Create customer, vendor and item approvals in Power Automate
- Create approvals in a general journal with Power Automate
- Create documents approvals with Power Automate
- Create Power Automate flows for different business scenarios
- Create a button or instant flow in Power Automate
- Run a Power Automate flow on a schedule
- Troubleshoot and monitor flows
- Exercise – Create a flow for sending emails when a new item is created in Power Automate
- Use model-driven apps and Dataverse with Business Central
- Introduction
- Identify entities and fields in Microsoft Dataverse
- Create an entity and connection to import data from Business Central
- Get started with model-driven apps
- Explore the user interface and logic in model-driven apps
- Create a model-driven app based on Business Central data
- Exercise – Create an entity in Microsoft Dataverse
- Create a custom connector to extend Microsoft Power Platform functionalities with Business Central
- Introduction
- Create a custom connector for Business Central
- Use Business Central custom connector from Power Apps
- Use a Business Central custom connector in Power Automate
- Share Business Central custom connector across the organization
- Exercise – Create a testing process
Lesson 5: Configure Sales and Purchasing
- Introduction to integrating Dataverse with Dynamics 365 Business Central
- Introduction
- Create an environment
- Start with Dataverse
- Extend Dataverse
- Base Integration Solution
- Exercise
- Get started with the Shopify connector in Dynamics 365 Business Central
- Introduction
- Create a Shopify account
- Activate test payments
- Install the Shopify app in Business Central
- Prerequisites to proceed with the learning path
- Set up cash management in Dynamics 365 Business Central
- Introduction – Create bank accounts
- Describe data exchange definitions
- Configure payment methods
- Set up customers and vendors in cash management
- Relationship between customer and customer ledger entries
- Relationship between vendor and vendor ledger entries
- Set up customer bank accounts
- Set up vendor bank accounts
- Consolidate customer and vendor balances
- Set up payment registration
- Enable customer payments through payment services
- Set up the chart of accounts in Dynamics 365 Business Central
- Introduction to setting up G/L accounts
- Use the chart of accounts
- Set up account categories and subcategories
- Maintain the chart of accounts
- Review general ledger entries
- Work with pages in Dynamics 365 Business Central
- Introduction
- Get started with pages
- Identify different page types
- Configure the different page properties
- Build a page layout by using controls
- Link pages with page parts
- Use snippets in Visual Studio Code to create pages
- Set different control properties
- Use the built-in rich text editor to enter data
- Scan barcodes in the mobile app
- Enable users to search for a page
- Define actions on a page and its properties
- Add existing hidden fields to pages
- Exercise – Create a Card page
- Exercise – Create a List page
- Create purchase documents in Dynamics 365 Business Central
- Introduction – Create a purchase quote
- Create a blanket order
- Manage blanket purchase orders
- Manage purchase orders
- Describe responsibility centers
- Exercise – Create and process a purchase order and review the posted documents
- Create sales documents in Dynamics 365 Business Central
- Introduction – Create a sales quote
- Create a blanket order
- Manage sales orders
- Configure recurring sales lines
- Offer similar products to your customers
- Map multiple references to an item
- Sell catalog items
- Create purchasing codes
- Process drop shipments
- Process special orders
- Exercise – Create a sales quote and convert it to an invoice, create a drop shipment and sell catalog items
- Perform a bank reconciliation in Dynamics 365 Business Central
- Introduction to and completing the reconciliation process
- Post the bank account reconciliation
- Import a bank statement
- Reconcile bank accounts with Copilot
- Undo a bank account reconciliation
Lesson 6: Reconcile bank accounts in Microsoft Dynamics 365 Business Central
- Perform a bank reconciliation in Dynamics 365 Business Central
- Introduction to and completing the reconciliation process
- Post the bank account reconciliation
- Import a bank statement
- Reconcile bank accounts with Copilot
- Undo a bank account reconciliation
- Set up payment reconciliation journals in Dynamics 365 Business Central
- Introduction to setting up payment for reconciliation journals
- Set up number series
- Set up automatic payment application and payment application rules
- Set up bank statement file import
- Use the payment reconciliation journal in Dynamics 365 Business Central
- Introduction – Import bank statements
- Reconcile payments by using automatic applications
- Map text on recurring payments
- Post and reconcile the payment reconciliation
Lesson 7: Set up financial management in Microsoft Dynamics 365 Business Central
- Set up general ledger configuration options in Dynamics 365 Business Central
- Introduction
- Set up the General FastTab
- Set up the Dimensions FastTab
- Set up the Background Posting FastTab
- Set up the Reporting FastTab
- Set up the Application FastTab
- Enable data check
- Set up number series and trail codes in Dynamics 365 Business Central
- Introduction to setting up number series
- Assign number series and number series relationships
- Set up trail codes
- Exercise – Create a number series
- Set up posting groups in Dynamics 365 Business Central
- Introduction – Set up and assign specific posting groups
- Allow multiple posting groups for customers and vendors
- Set up and assign inventory posting groups
- General posting groups
- Configure the general posting setup
- Exercise – Set up and assign a customer posting group
- Set up dimensions in Dynamics 365 Business Central
- Introduction – Set up dimensions and dimension values
- Manually enter dimensions in a sales order
- Set up global and shortcut dimensions
- Set up default dimensions
- Set up default dimensions for account types
- Set up default dimension priorities
- Set up dimension combinations
- Exercise – Set up a dimension with dimension values
- Set up the chart of accounts in Dynamics 365 Business Central
- Introduction to setting up G/L accounts
- Use the chart of accounts
- Set up account categories and subcategories
- Maintain the chart of accounts
- Review general ledger entries
Lesson 8: Get started with Trade in Microsoft Dynamics 365 Business Central
- Work with Trade master data in Microsoft Dynamics 365 Business Central
- Introduction
- Set up units of measure
- Assign characteristics to an item
- Use Copilot to create AI-powered marketing texts
- Set up item categories
- Manage customers
- Merge customer accounts
- Manage vendors
- Merge vendor accounts
- Manage resources
- Configure salespeople and purchasers
- Use templates to create master data
- Exercise – Create a new item and a new location and link them to a vendor
- Set up Trade in Microsoft Dynamics 365 Business Central
- Introduction
- Purchases and payables setup
- Set up locations
- Inventory setup
- Check your knowledge
Lesson 9: Process customer and vendor payments in Microsoft Dynamics 365 Business Central
- Set up cash management in Dynamics 365 Business Central
- Introduction – Create bank accounts
- Describe data exchange definitions
- Configure payment methods
- Set up customers and vendors in cash management
- Relationship between customer and customer ledger entries
- Relationship between vendor and vendor ledger entries
- Set up customer bank accounts
- Set up vendor bank accounts
- Consolidate customer and vendor balances
- Set up payment registration
- Enable customer payments through payment services
- Enter payments in the cash receipt journal and the payment journal in Dynamics 365 Business Central
- Introduction – Enter payments
- Apply payments
- Unapply customer and vendor ledger entries
- Process payment registrations
- Set up payment tolerances
- Set up G/L accounts for payment tolerances
- Process payment tolerances when posting payments
- Print customer statements
- Exercise – Register a customer payment
- Suggest vendor payments in Dynamics 365 Business Central
- Introduction – Suggest vendor payments
- Suggest payments by using vendor priority and available amounts
- Pay invoices on their due date
- Exercise – Suggest vendor payments for a single vendor
- Use checks to pay vendors in Dynamics 365 Business Central
- Introduction – Enter and post payables checks
- Print and post payables checks
- Void a check
Lesson 10: Get started with inventory management in Microsoft Dynamics 365 Business Central
- Create items in Dynamics 365 Business Central
- Introduction
- Create a new inventory item
- Manage items, item categories, item attributes, and units of measure
- Create items with variants
- Create stock keeping units
- Set up item templates
- Create a new service item
- Create a new non-inventory item
- Adjust inventory in Dynamics 365 Business Central
- Introduction
- Adjust inventory with the item journal
- Renumber document numbers and preview posting
- Adjust inventory from the item list or item card
- Adjust inventory with inventory documents
- Count inventory with the physical inventory journal
- Count inventory with physical inventory orders
- Reclassify items with the item reclassification journal
- Exercise – Count items
Lesson 11: Set up warehouse management in Microsoft Dynamics 365 Business Central
- Get started with warehouse management in Dynamics 365 Business Central
- Introduction
- Reasons to use warehouse management in Business Central
- Set up a warehouse as a location
- Set up a demo company with complete sample data
- Configure a Warehouse Management System location
- Create warehouse employees
- Exercise – Create a location for the north warehouse
- Set up zones and bins in Dynamics 365 Business Central
- Introduction
- Set up a zone
- Set up a bin
- Create bin content
- Exercise – Create zones and bins for the NORTH warehouse
- Create new bins in Dynamics 365 Business Central
- Introduction
- Set up bin templates
- Create new bins with the bin creation worksheet
- Set up put-away templates in Dynamics 365 Business Central
- Introduction
- Create a put-away template
- Set up the default put-away template
- Assign a put-away template to an item
- Exercise – Set up a put-away template for the north warehouse
- Configure bins on the location card in Dynamics 365 Business Central
- Introduction
- Set up default bins for a location
- Configure bin policies for a location
- Prepare warehouse management for item tracking in Dynamics 365 Business Central
- Introduction
- Set up an item tracking code for the warehouse
- Assign an item tracking code to an item
Lesson 12: Sell items and services in Microsoft Dynamics 365 Business Central
- Create sales documents in Dynamics 365 Business Central
- Introduction – Create a sales quote
- Create a blanket order
- Manage sales orders
- Configure recurring sales lines
- Offer similar products to your customers
- Map multiple references to an item
- Sell catalog items
- Create purchasing codes
- Process drop shipments
- Process special orders
- Exercise – Create a sales quote and convert it to an invoice, create a drop shipment and sell catalog items
- Ship and invoice items in Dynamics 365 Business Central
- Introduction – Ship items to customers
- Reverse a shipment
- Invoice customers
- Review posted sales documents
- Reverse or correct a posted sales invoice
- Process prepayment invoices for sales and purchases
- Manage sales price lists in Dynamics 365 Business Central
- Introduction
- Set up price lists
- Set up a sales price for one customer
- Set up a sales price list for customer groups
- Use special prices in sales orders
- Copy sales prices
- Manage sales prices in Dynamics 365 Business Central
- Introduction – Set up sales prices for a customer
- Set up sales prices for customer groups
- Use special prices in sales orders
- Create new sales prices
- Bulk edit the unit price on the item card
- Exercise – Create a special price for a customer
- Set up discounts for your customers in Dynamics 365 Business Central
- Introduction – Set up line discounts
- Use line discounts when selling items to customers
- Set up invoice discounts
- Use invoice discounts when selling items to customers
- Manage the new sales pricing experience
- Exercise – set up invoice discounts
- Promising sales order delivery in Dynamics 365 Business Central
- Introduction – Sales order promising key concepts
- Set up order promising
- Promising sales order delivery
Lesson 13: Work with the Microsoft Dynamics 365 Business Central user interface
- User interface essentials in Dynamics 365 Business Central
- Introduction to the user interface – The app bar
- App launcher
- Business Central main pages
- Search for Page or the Tell Me icon
- Search for a record in your data
- My settings
- Get help
- Chat with Copilot
- Tour Business Central
- Different types of pages in the user interface
- Use the Role Explorer
- More user interface features
- Exercise – Assign another role center, use the search for page icon, and find and use keyboard shortcuts
- Personalize the Microsoft Dynamics 365 Business Central user interface
- Introduction – Personalize the Business Central user interface
- Personalize the Role Center
- Personalize list and card pages
- Personalize document pages and add fields
- Customize pages for profiles
- Exercise – Personalize the customer list and clear personalization
- Use alternative interfaces for Dynamics 365 Business Central
- Introduction
- Explore the user interface on your smartphone and tablet
- Use the Outlook interface for Business Central
- Use Microsoft Teams to share business data
- Exercise – Use Outlook as your Business Central inbox
Lesson 14: Set up Microsoft Dynamics 365 Business Central for reporting
- Change how documents look in Business Central
- Overview of report and document layouts
- Create and modify a custom report or document layout
- Change which layout is currently used on a report
- Define document layouts for customers and vendors
- Implement report selections
- Manage saved settings for reports
- Set up printers
- Exercise – Change the layout currently used on a report
- Configure Business Central for Excel and Power BI
- Create web services to link Power BI and Business Central
- Add Business Central as a data source in Power BI
- Create list data Power BI reports to display in Business Central
- Configure Business Central apps in Power BI
- Work with business data in Excel
- Analyze, group, and pivot data on list pages using data analysis mode
- Exercise – Create a Business Central web service to use as a Power BI data source
Lesson 15: Work like a pro with data in Business Central
- Explore and modify information in Business Central
- Introduction – Explore the different types of fields
- Work with date fields
- Change existing data using keyboard shortcuts and Quick Entry
- Add new and delete data
- Change existing data by using Excel
- Configure cloud storage in OneDrive
- Exercise – Use mathematical expressions and date formula in a sales quote
- Search, filter, sort, and select data in Business Central
- Introduction – Sort and select data
- Search data
- Filter data
- Use data analysis mode to query and analyze data
- Use the Inspect Pages and Data feature
- Exercise – Use filter criteria and filter the item list and open in Excel
- Master, supplemental and personal data in Business Central
- Introduction – Explore contact master data
- Review customer master data
- Explore vendor master data
- Get to know the item master data
- Explore general ledger accounts
- Deleting master data
- Overview of supplemental data
- How to handle personal data
- Exercise – Block contacts for privacy and try to register an opportunity for a contact blocked for privacy
Lesson 16: Purchase items and services in Microsoft Dynamics 365 Business Central
- Create purchase documents in Dynamics 365 Business Central
- Introduction – Create a purchase quote
- Create a blanket order
- Manage blanket purchase orders
- Manage purchase orders
- Describe responsibility centers
- Exercise – Create and process a purchase order and review the posted documents
- Receive and invoice items in Dynamics 365 Business Central
- Introduction – Receive items
- Receive more items than ordered with over-receipt codes
- Reverse a receipt
- Process vendor invoices
- Review posted purchase documents
- Reverse or correct a posted purchase invoice
- Set up purchase prices and discounts in Dynamics 365 Business Central
- Introduction – Set up purchase prices
- Use special prices in purchase orders
- Set up line discounts
- Set up invoice discounts
- Post purchase item charges in Dynamics 365 Business Central
- Introduction – Set up item charges
- Process item charges in a purchase order
- Process item charges in a purchase invoice
- Analyze the direct unit cost of an item
- Estimate purchase order receipt dates in Dynamics 365 Business Central
- Introduction – Set up order promising
- Estimate purchase order receipts
Lesson 17: Return items in Microsoft Dynamics 365 Business Central
- Set up returns management in Dynamics 365 Business Central
- Introduction – Set up sales return order management
- Set up purchase return order management
- Return reasons
- Manage customer returns in Dynamics 365 Business Central
- Introduction – Replace wrong items
- Return defective items to vendors
- Exercise – Return items in Dynamics 365 Business Central
- Manage returns to vendors in Dynamics 365 Business Central
- Introduction – Register a compensation agreement with a vendor
- Apply exact cost reversing
Lesson 18: Assemble items in Microsoft Dynamics 365 Business Central
- Set up assembly management in Dynamics 365 Business Central
- Introduction – Assembly setup
- Set up warehouses for assembly
- Set up assembly items in Dynamics 365 Business Central
- Introduction – Create a new assembly item
- Set up an assembly bill of material
- Exercise – Create and assemble a new assembly item
- Assemble to order in Dynamics 365 Business Central
- Introduction – Create an assemble-to-order sales order
- Sell inventory items in assemble-to-order flows
- Assembly quotes
- Assemble to stock in Dynamics 365 Business Central
- Introduction – Create an assemble-to-stock assembly order
- Replenish assembly items from the planning worksheet
- Assemble for a project in Dynamics 365 Business Central
- Introduction
- Plan assembly items on projects
- Assemble items on projects
- Explode a BOM on project planning lines