MS-900 Microsoft 365 Fundamentals

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings.

Overview

This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security.

You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing.

You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Prerequisites

Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed.

Course Duration

3 Days

Course Outline

  • Introduction to Microsoft Azure Fundamentals
  • Introduction to cloud computing
  • What is cloud computing
  • Describe the shared responsibility model
  • Define cloud models
  • Describe the consumption-based model
  • Describe the benefits of high availability and scalability in the cloud
  • Describe the benefits of reliability and predictability in the cloud
  • Describe the benefits of security and governance in the cloud
  • Describe Infrastructure as a Service
  • Describe Platform as a Service
  • Describe Software as a Service
  • Describe the differences between Office 365 and Microsoft 365
  • Describe Windows 365
  • Describe how Microsoft 365 empowers workers in this hybrid world of work
  • Explore Microsoft 365 tenant
  • Describe the productivity capabilities and benefits of Microsoft 365
  • Describe Microsoft 365 Apps
  • Describe work management tools in Microsoft 365
  • Describe additional Microsoft productivity apps
  • Describe the collaboration capabilities and benefits of Microsoft 365
  • Describe how Microsoft Teams promotes collaboration and enhances teamwork
  • Describe the Microsoft Viva apps
  • Describe how Yammer helps communities connect and grow
  • Describe the endpoint management capabilities of Microsoft 365
  • Compare the differences of Windows 365 and Azure Virtual Desktop
  • Describe the deployment and release models for Windows-as-a-Service (WaaS)
  • Identify deployment methods and update channels for Microsoft 365 Apps
  • Describe the capabilities of Viva Insights
  • Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
  • Describe the reports available in the Microsoft 365 admin center and other admin centers
  • Describe Azure Active Directory
  • Describe the available Azure AD editions
  • Describe Azure AD identity types
  • Describe the types of external identities
  • Describe the concept of hybrid identity
  • Describe Conditional Access in Azure AD
  • Describe the benefits of Azure AD roles and role-based access control
  • Describe Microsoft 365 Defender services
  • Describe Microsoft Defender for Office 365
  • Describe Microsoft Defender for Endpoint
  • Describe Microsoft Defender for Cloud Apps
  • Describe Microsoft Defender for Identity
  • Define the concepts of SIEM and SOAR
  • Describe how Microsoft Sentinel provides integrated threat management
  • Understand Sentinel costs
  • Describe the Microsoft Purview compliance portal
  • Describe Compliance Manager
  • Describe use and benefits of compliance score
  • Describe the Service Trust Portal
  • Describe Microsoft’s privacy principles
  • Describe Microsoft Privacy
  • Explore pricing models for Microsoft cloud services
  • Explore the billing and bill management options
  • Explore the available licensing and management options
  • Explore support options for Microsoft 365 services
  • Explain service level agreement (SLAs) concepts
  • Identify how to track the service health status
  • Explore how organizations can share feedback on Microsoft 365 services

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