CompTIA A+ Certification

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CompTIA A+ Certification

In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems.
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Overview

If you are ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA A+ course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer (PC) software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems. This course also provides the background knowledge and skills you will require to be a successful A+ technician.

Prerequisites

To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the following official CompTIA courses:

The Official CompTIA® IT Fundamentals + (Exam FC0-U61)

Who Should Attend?

CompTIA A+ Certification is the most popular entry-level certification which is ideal for anyone who is interested in the new IT career or to prove existing knowledge in the basic IT helpdesk support. This certification is also catered towards IT technicians and professionals in tech support that need a recognized validation of skills and experience.

Course Outline

  • Identify Common Operating Systems
  • Troubleshooting Methodology
  • Use Windows Features and Tools
  • Manage Files in Windows
  • Manage Disks in Windows
  • Manage Devices in Windows
  • Use Appropriate Safety Procedures
  • PC Components
  • Common Connection Interfaces
  • Install Peripheral Devices
  • Install and Configure Display Devices
  • Troubleshoot Display Devices
  • Install and Configure Multimedia Devices
  • Install System Memory
  • Install and Configure Mass Storage Devices
  • Install and Configure Removable Storage
  • Configure RAID
  • Troubleshoot Storage Devices
  • Install and Upgrade CPUs
  • Configure and Update BIOS/UEFI
  • Install Power Supplies
  • Troubleshoot Internal System Components
  • Configure a Custom PC
  • Configure and Use Linux
  • Configure and Use macOS
  • Install and Upgrade Operating Systems
  • Maintain OSs
  • Install and Manage Windows Applications
  • Manage Windows Performance
  • Troubleshoot Windows
  • Wired Networks
  • Network Hardware Devices
  • Wireless Networks
  • Internet Connection Types
  • Network Configuration Concepts
  • Network Services
  • Configure Network Connection Settings
  • Install and Configure SOHO Networks
  • Configure Remote Access
  • Troubleshoot Network Connections
  • Manage Users
  • Configure Shared Resources
  • Configure Active Directory Accounts and Policies
  • Configure Client-Side Virtualization
  • Cloud Computing Concepts
  • Logical Security Concepts
  • Threats and Vulnerabilities
  • Physical Security Measures
  • Implement Security Best Practices
  • Implement Data Protection Policies
  • Protect Data During Incident Response
  • Detect, Remove, and Prevent Malware
  • Troubleshoot Common Workstation Security Issues
  • Use Laptop Features
  • Install and Configure Laptop Hardware
  • Troubleshoot Common Laptop Issues
  • Mobile Device Types
  • Connect and Configure Mobile Device Accessories
  • Configure Mobile Device Network Connectivity
  • Support Mobile Apps
  • Secure Mobile Devices
  • Troubleshoot Mobile Devices Issues
  • Maintain Laser Printers
  • Maintain Inkjet Printers
  • Maintain Impact, Thermal, and 3D Printers
  • Install and Configure Printers
  • Troubleshoot Print Device Issues
  • Install and Configure Imaging Devices
  • Environmental Impacts and Controls
  • Create and Maintain Documentation
  • Use Basic Change Management Best Practices
  • Implement Disaster Prevention and Recovery Methods
  • Basic Scripting Concept
  • Professionalism and Communication

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