ITIL 4 Specialist: Create, Deliver, Support (CDS)
Course Code:
No Course Code
Duration:
3 Days
Delivery Mode:
Online Live Learning (OLL)
Start Date:
Contact Us
End Date:
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Fees:
$3,106.50

This course begins your journey toward the ITIL®4 Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. The associated certification exam voucher is included with this course.

Exam Fee (Without GST)

Optional: ITIL®4 Foundation Exam $950

Course Oultine

Lesson 1: Plan and Build Service Value Streams

Lesson 2: ITIL Practices Contributing To The Creation Delivery And Support Of Services

Lesson 3: How to Create Delivery and Support Services

Course Fee (inclusive of 9% GST)

$3,106.50 *Funding not available
Course Prerequisite
ITIL® 4 Foundation Delegates attending this course must have successfully achieved the ITIL® 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management.
Important Notes
None.
Who Should Attend?
Delegates attending this course must have successfully achieved the ITIL® 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL® 4 CDS Qualification would most likely suit the following delegates:
  • Individuals continuing their journey in service management
  • ITSM managers and aspiring ITSM managers
  • ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
  • Existing ITIL® qualification holders wishing to develop their knowledge
  • The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs

Why ITEL?

  • Diverse Range of IT Courses

    We offer a diverse range of IT courses tailored to student needs. Our curriculum covers foundational to advanced topics, ensuring comprehensive learning. We stay updated with industry trends to deliver relevant courses.

  • Skilled & Experienced Instructors

    We are proud to have a team of highly skilled and experienced instructors. Our instructors are industry professionals with in-depth knowledge and expertise across various IT domains.

  • Practical & Hands-on Exercises

    Our courses feature hands-on exercises, projects, and simulations to build practical skills. Students gain confidence by applying knowledge to real-world scenarios.

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